Vela operates a strict no-log policy. We do not log or store your browsing activity, the sites you visit, your DNS queries, your real IP address, or your VPN session timestamps. Vela runs no DNS servers of its own, so we never see or record your DNS queries.
1. Introduction
This Privacy Policy explains how Vela VPN collects, uses, and protects your personal information when you use our mobile application and website. By using Vela, you agree to the terms described here.
We are committed to protecting your privacy. Our core principle is simple: we provide a VPN service to protect your privacy, and we apply that same philosophy to how we handle your data.
2. Information We Collect
We collect only the minimum information necessary to provide and improve the service:
Account information: Your email address and password (hashed) when you register with email, or your name and email from Google Sign-In.
Device information: An identifier for each device you connect, used to enforce your plan's device limit, and a timestamp of your most recent account activity.
Data usage: The total amount of data you use each month, counted per account. On the free plan this enforces the 5 GB monthly limit; on unlimited plans it enforces our fair-use policy. This is a byte total only — we do not record which sites, services, or destinations that data was used for, and we keep no timestamps of individual sessions.
Payment information: Payment processing is handled entirely by third-party processors. We do not store full credit card numbers or payment details on our servers.
Crash & stability diagnostics: When the app crashes or hits an error, it sends a diagnostic report to our crash-reporting provider, Sentry, so we can fix it. These reports are stripped of personal information — we remove IP addresses, email addresses, URLs, and device hostnames, and attach no advertising or per-install identifier.
3. What We Do NOT Collect
The following data is never collected, logged, or stored by Vela:
Browsing history or DNS queries
Your real IP address during VPN sessions
VPN connection or session timestamps
Traffic content or metadata
The websites, services, or apps you access through the VPN
Any breakdown of your data usage by site, app, or destination
4. How We Use Your Information
The limited information we collect is used solely to:
Beyond operating the service, we do not use your data for advertising or profiling — with one exception that you control: if you turn on Share anonymous analytics (off by default), we share a limited set of app events with Meta for advertising measurement, as described in Section 5.
5. Third-Party Services
We share data with the following third parties only where strictly necessary:
Payment processors: To handle subscription billing. They operate under their own privacy policies.
Google Sign-In: If you use Google to sign in, Google authenticates you and shares your name and email with us.
Sentry (crash reporting): Receives the anonymized crash and stability diagnostics described in Section 2, so we can fix bugs. These reports carry no personal information — IP addresses, email addresses, URLs, and device hostnames are removed before they are sent, and no advertising or per-install identifier is attached.
DNS resolvers (AdGuard and Cloudflare): Vela does not run its own DNS servers. To look up website names, your device sends DNS queries through the encrypted tunnel to a public resolver. By default, the built-in Ad & Tracker Blocker is on and queries go to AdGuard DNS (94.140.14.14), which blocks known advertising and tracking domains; if you turn the blocker off, queries go to Cloudflare (1.1.1.1) instead; premium users may set a custom resolver. These providers receive the queries they resolve, under their own privacy policies. Because the queries travel inside the encrypted tunnel, your internet provider and local network cannot read them, and Vela itself does not receive or log them. You can change or disable this in the app under Settings › DNS.
Meta (Facebook) — optional, off by default: Unless you turn on Share anonymous analytics in Settings (off by default), Vela does not send Meta your advertising identifier or any information about you or your activity. If you enable it, Meta receives your device advertising identifier and a small set of app events — that you opened the app, created an account, or purchased a subscription (including the amount and currency) — plus basic device information, so we can measure our own advertising. We do not send Meta your email, your name, or your account details, and this never includes your browsing or VPN traffic. You can turn it off at any time in Settings, or reset your advertising ID in your device settings. See Meta’s Data Policy at facebook.com/about/privacy.
Other than the optional Meta measurement described above — which stays off unless you enable it — we do not use advertising networks, analytics trackers, or any other third-party data brokers. We do not sell your data.
6. Data Security
All VPN traffic is encrypted using the WireGuard protocol with state-of-the-art cryptography. Account passwords are stored as salted hashes. Communication between the app and our servers uses TLS 1.3.
7. Data Retention
Account data is retained for as long as your account is active. When you delete your account, your account record — email, subscription status, and VPN key assignments — is permanently removed within 30 days, along with any aggregate usage counters tied to it.
To prevent repeated abuse of our free trial, we retain one anonymized device marker: a one-way cryptographic hash derived from a device identifier. This marker cannot be reversed to identify you, your account, or your device, and is not linked to any personal information. It exists only to check whether a device has already used a free trial.
As noted above, we retain no VPN usage logs — there is nothing to delete.
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Vela is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users by email of any material changes. Continued use of the service after the effective date constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions or requests, please contact us at: